Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide when you contact us, request information about a property, submit a website form, communicate with one of our team members or subscribe to business communications.

Information you provide

This information may include:

• Your name
• Your company or organization
• Your email address
• Your telephone number
• Property addresses, property requirements or transaction details
• Information included in a message, inquiry or document you submit
• Your communication and marketing preferences

Information collected automatically

When you visit our website, certain technical information may be collected automatically by our website, hosting provider, analytics services or security tools. This information may include:

• Internet Protocol address
• Browser and device type
• Operating system
• Referring website or search engine
• Pages viewed and links selected
• Date, time and approximate duration of a visit
• General geographic information

We generally use this technical information to maintain the website, understand website traffic, improve usability, identify technical problems and protect the website from misuse.

2. How We Use Information

Crabill & Company may use collected information to:

• Respond to questions, inquiries and information requests
• Provide commercial real estate, brokerage, property, development or construction-related information
• Communicate regarding available properties, services or potential transactions
• Schedule meetings, property tours or follow-up conversations
• Prepare proposals, marketing materials or property analyses
• Operate, maintain and improve our website
• Measure website traffic and user engagement
• Protect our website, company and visitors from misuse
• Maintain business and transaction records
• Comply with applicable legal and regulatory obligations
• Send business or marketing communications when permitted by law

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies. Cookies are small files stored on a browser or device that help websites function, remember preferences, measure traffic and improve performance.

Cookies used on our website may include:

• Necessary cookies: Used for website functionality, security and form operation.
• Analytics cookies: Used to understand how visitors find and use the website.
• Preference cookies: Used to remember selections or website settings.
• Third-party cookies: May be placed when a page contains an embedded map, video, social media feature or other third-party content.

You can usually control or delete cookies through your browser settings. Blocking certain cookies may affect how some website features operate.

4. Analytics and Third-Party Services

Our website may use third-party service providers to support website hosting, analytics, inquiry forms, spam prevention, mapping, email delivery, document hosting and other business functions.

Depending on the page or feature you use, these services may include website analytics providers, Google Maps or other embedded Google services, website form processors and WordPress-related hosting or security services.

These providers may process limited information on our behalf or collect information under their own privacy policies. Their practices are governed by their respective terms and privacy notices.

5. How We Share Information

We may share information in the following circumstances:

• With our personnel: Information may be provided to Crabill & Company brokers, employees, representatives or affiliated professionals who need it to respond to an inquiry or provide requested services.
• With service providers: We may share information with vendors that provide website hosting, form processing, email, analytics, security, document storage, marketing or technical services.
• For a requested transaction: With your direction or when reasonably necessary, information may be shared with property owners, prospective buyers, prospective tenants, cooperating brokers, attorneys, consultants, contractors or other transaction participants.
• For legal or safety reasons: We may disclose information when reasonably necessary to comply with law, legal process, regulatory requirements, protect legal rights, investigate suspected misuse or address safety and security concerns.
• In a business transaction: Information may be transferred in connection with a merger, acquisition, financing, sale of assets, reorganization or similar business event.

Crabill & Company does not knowingly sell personal information for monetary consideration.

6. Email and Marketing Communications

We may send property announcements, company updates, market information or other commercial communications when permitted by law.

You may unsubscribe from marketing emails by using the unsubscribe instructions included in the message or by contacting us directly. We may still send non-promotional communications related to an active inquiry, requested service, transaction or existing business relationship.

7. Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain transaction and business records, resolve disputes, enforce agreements and satisfy legal, tax, accounting or regulatory requirements.

Retention periods may differ depending on the type of information, the nature of the relationship and applicable legal obligations.

8. Data Security

We use reasonable administrative, technical and organizational safeguards intended to protect information from unauthorized access, alteration, disclosure or destruction.

No website, internet transmission or electronic storage system can be guaranteed to be completely secure. Please avoid sending Social Security numbers, banking information, payment-card information or other highly sensitive information through a general website inquiry form.

9. Your Choices and Privacy Requests

Depending on your location and applicable law, you may have the right to request access to, correction of or deletion of certain personal information. You may also request information about how your information has been used or shared.

You may submit a privacy request by emailing admin@crabillco.com. We may need to verify your identity before completing a request. Certain information may be retained when required for legal, security, transaction or recordkeeping purposes.

10. Third-Party Websites and Links

Our website may contain links to property platforms, mapping services, social media websites, downloadable documents or other third-party websites.

Crabill & Company is not responsible for the privacy, security, content or practices of websites operated by other organizations. Review the privacy policy of any third-party website before providing personal information.

11. Children’s Privacy

Our website and services are intended for businesses, property owners, investors, developers and other commercial real estate participants. They are not directed to children under 13.

We do not knowingly collect personal information from children under 13 through this website. A parent or guardian who believes a child has submitted personal information may contact us to request its removal.

12. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes to our website, services, technology, business practices or legal obligations.

The date shown at the top of this page identifies when the policy was last updated. Continued use of the website after an updated policy is posted means the updated policy will apply to information collected afterward.

13. Contact Us